> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stateset.com/llms.txt
> Use this file to discover all available pages before exploring further.

# List recent customer conversations

> Conversations

### Query parameters

<ParamField query="limit" type="integer" />

<ParamField query="offset" type="integer" />

<ParamField query="cursor" type="string">
  Opaque next\_cursor from a previous page. Takes precedence over offset.
</ParamField>

<ParamField query="status" type="string">
  Filter by status, e.g. open, closed, reviewed.
</ParamField>

<ParamField query="channel" type="string">
  Filter by channel.
</ParamField>

<ParamField query="agent_id" type="string (uuid)">
  Filter to one agent.
</ParamField>

<ParamField query="escalated" type="string">
  Only escalated conversations.
</ParamField>

### Response

`object`

<ResponseField name="object" type="string">
  Allowed values: `'list'`.
</ResponseField>

<ResponseField name="data" type="Conversation[]">
  <Expandable title="Conversation">
    <ResponseField name="object" type="string">
      Fixed value: `'conversation'`.
    </ResponseField>

    <ResponseField name="id" type="string,null" />

    <ResponseField name="channel" type="string,null" />

    <ResponseField name="status" type="string,null" />

    <ResponseField name="escalated" type="boolean" />

    <ResponseField name="rating" type="string,null" />

    <ResponseField name="agent_id" type="string,null" />

    <ResponseField name="subject" type="string,null" />

    <ResponseField name="tags" type="any" />

    <ResponseField name="created_at" type="string,null" />

    <ResponseField name="messages" type="Message[]">
      Single-conversation reads only (capped transcript).

      <Expandable title="Message">
        <ResponseField name="object" type="string">
          Fixed value: `'message'`.
        </ResponseField>

        <ResponseField name="id" type="string,null" />

        <ResponseField name="body" type="string,null" />

        <ResponseField name="from_agent" type="boolean" />

        <ResponseField name="author" type="string,null" />

        <ResponseField name="created_at" type="string,null" />
      </Expandable>
    </ResponseField>
  </Expandable>
</ResponseField>

<ResponseField name="has_more" type="boolean" />

<ResponseField name="next_cursor" type="string">
  Keyset cursor for the next page — present only on cursor-capable lists with more rows.
</ResponseField>

### Status codes

| Code | Meaning |
| - | - |
| `200` | Conversations |
| `401` | Missing, invalid, or expired API key. |
| `403` | The key lacks a required scope. |
| `429` | Rate limit exceeded. |

### Access

| | |
| - | - |
| Required scope | `responses:read` |
| Rate limit | 120 requests per minute |

### Using this contract

Read the [source OpenAPI document](/spec/responsecx.json) for declared schemas and alternatives.
This page also includes documented corrections from the [spec overlays](https://github.com/stateset/docs/tree/main/spec/overlays).
Example IDs and values are illustrative; replace them with records from your workspace.

<RequestExample>
  ```bash cURL theme={null}
  curl --silent --show-error --fail-with-body --request GET \
    --url 'https://response.stateset.com/api/v1/conversations' \
    --header "Authorization: Bearer $RESPONSECX_API_KEY"
  ```
</RequestExample>

<ResponseExample>
  ```json 200 theme={null}
  {
    "object": "list",
    "data": [
      {
        "object": "conversation",
        "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
        "channel": "string",
        "status": "pending",
        "escalated": true,
        "rating": "string",
        "agent_id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
        "subject": "Replacement tent pole set",
        "tags": null,
        "created_at": "2026-08-31T14:22:05Z",
        "messages": [
          {
            "object": "message",
            "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "body": "Two-person tent, green — replacement for damaged pole set.",
            "from_agent": true,
            "author": "string",
            "created_at": "2026-08-31T14:22:05Z"
          }
        ]
      }
    ],
    "has_more": true,
    "next_cursor": "string"
  }
  ```
</ResponseExample>


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