> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stateset.com/llms.txt
> Use this file to discover all available pages before exploring further.

# List Operator Queues

> Tenant or admin workflow endpoint for operator queues, callback tasks, supervisor actions, and follow-up processing.

Tenant or admin workflow endpoint for operator queues, callback tasks, supervisor actions, and follow-up processing.

### Response

`OperatorQueue[]` — each element:

<ResponseField name="active" type="boolean" required />

<ResponseField name="auto_dispatch_delay_seconds" type="integer,null (int32)" />

<ResponseField name="auto_dispatch_enabled" type="boolean" required />

<ResponseField name="auto_dispatch_max_attempts" type="integer (int32)" required />

<ResponseField name="auto_dispatch_retry_delay_seconds" type="integer,null (int32)" />

<ResponseField name="created_at" type="string" required />

<ResponseField name="default_assignee" type="string,null" />

<ResponseField name="description" type="string,null" />

<ResponseField name="dispatch_schedule" type="any" required />

<ResponseField name="dispatch_timezone" type="string,null" />

<ResponseField name="dispatch_window_end_hour_utc" type="integer,null (int32)" />

<ResponseField name="dispatch_window_start_hour_utc" type="integer,null (int32)" />

<ResponseField name="follow_up_escalation_assignee" type="string,null" />

<ResponseField name="follow_up_escalation_priority" type="integer,null (int32)" />

<ResponseField name="follow_up_escalation_queue_key" type="string,null" />

<ResponseField name="follow_up_escalation_seconds" type="integer,null (int32)" />

<ResponseField name="id" type="string" required />

<ResponseField name="is_default" type="boolean" required />

<ResponseField name="metadata" type="any" required />

<ResponseField name="name" type="string" required />

<ResponseField name="priority" type="integer (int32)" required />

<ResponseField name="queue_key" type="string" required />

<ResponseField name="sla_seconds" type="integer,null (int32)" />

<ResponseField name="tenant_id" type="string" required />

<ResponseField name="updated_at" type="string" required />

### Status codes

| Code  | Meaning                 |
| ----- | ----------------------- |
| `200` | List operator queues    |
| `401` | Unauthorized            |
| `500` | Internal server error   |
| `503` | Database not configured |

<RequestExample>
  ```bash cURL theme={null}
  curl --request GET \
    --url 'https://api.voice.stateset.com/api/v1/operator-queues' \
    --header 'Authorization: Bearer YOUR_API_KEY'
  ```
</RequestExample>

<ResponseExample>
  ```json 200 theme={null}
  [
    {
      "active": true,
      "auto_dispatch_delay_seconds": 600,
      "auto_dispatch_enabled": true,
      "auto_dispatch_max_attempts": 3,
      "auto_dispatch_retry_delay_seconds": 900,
      "created_at": "2024-01-15T10:30:00Z",
      "default_assignee": "tier2@stateset.com",
      "description": "Queue for human escalations that require follow-up",
      "dispatch_schedule": null,
      "dispatch_timezone": "America/New_York",
      "dispatch_window_end_hour_utc": 22,
      "dispatch_window_start_hour_utc": 14,
      "follow_up_escalation_assignee": "supervisor@stateset.com",
      "follow_up_escalation_priority": 2,
      "follow_up_escalation_queue_key": "priority-escalations",
      "follow_up_escalation_seconds": 1800,
      "id": "550e8400-e29b-41d4-a716-446655440010",
      "is_default": true,
      "metadata": null,
      "name": "Escalations",
      "priority": 10,
      "queue_key": "escalations",
      "sla_seconds": 900,
      "tenant_id": "tenant-123",
      "updated_at": "2024-01-15T10:32:22Z"
    }
  ]
  ```
</ResponseExample>