> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stateset.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Retrieve Response

> This endpoint retrieves a response from the agent.

### Body

<ParamField body="id" type="string">
  This is the id of the response.
</ParamField>

### Response

<ResponseField name="id" type="string">
  The ID provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="ticket_url" type="string">
  The ticket url provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="channel" type="string">
  The channel provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="customer_message" type="string">
  The customer message provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="agent_response" type="string">
  The agent response provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="rating" type="string">
  The rating provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="agent_take_over" type="boolean">
  The agent take over provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="served_by_agent" type="boolean">
  The served by agent provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="org_id" type="string">
  The org id provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="created_date" type="string">
  The created date provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="ticket_id" type="string">
  The ticket id provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="function_call" type="string">
  The function call provided in the data tab may be used to identify the return
</ResponseField>

<ResponseField name="workflow_id" type="string">
  The workflow id provided in the data tab may be used to identify the return
</ResponseField>

<RequestExample>
  ```bash cURL theme={null}
  curl --location --request GET 'https://api.stateset.com/v1/response/retrieve' \
  --header 'Content-Type: application/json' \
  --header 'Authorization: Token <token>' \
  --data-raw '{
      "id": "res_1NXWPnCo6bFb1KQto6C8OWvE",
  }'
  ```
</RequestExample>

<ResponseExample>
  ```json Response theme={null}
  {
      "response": [
          {
              "id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30",
              "ticket_url": "https://api.stateset.com/v1/ticket",
              "channel": "Email",
              "customer_message": "I would like to cancel my order",
              "agent_response": "Your order has been cancelled. Thank you!",
              "rating": "5",
              "agent_take_over": false,
              "served_by_agent": true,
              "org_id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30",
              "created_date": "2023-06-28T19:34:59.189838+00:00",
              "ticket_id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30",
              "function_call": "cancel-order",
              "workflow_id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30"
          },
      ]
  }  
  ```
</ResponseExample>