curl --silent --show-error --fail-with-body --request GET \
  --url 'https://api.example.com/api/response/threads/{id}' \
  --header 'x-widget-token: YOUR_API_KEY' \
  --header 'x-widget-thread-token: REPLACE_WITH_X_WIDGET_THREAD_TOKEN'

{
  "thread": {
    "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
    "subject": "Replacement tent pole set",
    "title": "Replacement tent pole set",
    "channel": "string",
    "meta": {},
    "provider": "openai",
    "createdAt": "2026-08-31T14:22:05Z",
    "updatedAt": "2026-08-31T14:22:05Z",
    "messages": [
      {
        "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
        "sender": "user",
        "text": "Two-person tent, green — replacement for damaged pole set.",
        "timestamp": "2026-08-31T14:22:05Z",
        "type": "text",
        "richContent": {
          "image": "https://cdn.example.com/products/tent-2p.jpg",
          "title": "Replacement tent pole set",
          "description": "Two-person tent, green — replacement for damaged pole set.",
          "formId": "string",
          "buttonStyle": "default",
          "layout": "scroll",
          "actions": [
            {
              "label": null
            }
          ],
          "buttons": [
            {
              "label": null,
              "value": null,
              "href": null,
              "target": null
            }
          ],
          "fields": [
            {
              "name": null,
              "label": null,
              "type": null,
              "placeholder": null,
              "required": null,
              "options": null
            }
          ],
          "submitLabel": "string",
          "headline": "Replacement tent pole set",
          "subhead": "string",
          "products": [
            {
              "id": null,
              "title": null,
              "price": null,
              "image": null,
              "url": null,
              "description": null,
              "whyItMatches": null,
              "rating": null,
              "reviewCount": null,
              "badges": null,
              "isUpsell": null,
              "actions": null,
              "variantOptions": null,
              "variantSelectionLabel": null,
              "variantSelectionPlaceholder": null,
              "variantSelectionRequired": null,
              "variantDisplay": null,
              "selectedVariantId": null,
              "selectedVariantLabel": null,
              "complementaryProducts": null,
              "complementaryHeadline": null,
              "complementaryText": null,
              "continueShoppingAfterAdd": null
            }
          ],
          "autoAction": {
            "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "type": "add_to_cart",
            "productId": "string",
            "quantity": 2,
            "expiresAt": "2026-08-31T14:22:05Z"
          },
          "orders": [
            {
              "id": null,
              "name": null,
              "amount": null,
              "status": null,
              "trackingUrl": null,
              "lineItems": null,
              "actions": null
            }
          ]
        },
        "attachments": [
          {
            "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "name": "Two-Person Tent",
            "size": 1,
            "type": "standard",
            "dataUrl": "string",
            "previewUrl": "string",
            "url": "https://example.com/webhooks/stateset"
          }
        ],
        "toolCalls": [
          {
            "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "name": "Two-Person Tent",
            "arguments": {},
            "result": null,
            "status": "running"
          }
        ],
        "sources": [
          {
            "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "title": "Replacement tent pole set",
            "url": "https://example.com/webhooks/stateset",
            "snippet": "string"
          }
        ],
        "suggestions": [
          "string"
        ],
        "thinking": "string",
        "reaction": "up",
        "feedbackComment": "string",
        "feedbackAt": "2026-08-31T14:22:05Z",
        "authorName": "string",
        "operatorEvent": "joined"
      }
    ]
  },
  "messages": [
    {
      "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "sender": "user",
      "text": "Two-person tent, green — replacement for damaged pole set.",
      "timestamp": "2026-08-31T14:22:05Z",
      "type": "text",
      "richContent": {
        "image": "https://cdn.example.com/products/tent-2p.jpg",
        "title": "Replacement tent pole set",
        "description": "Two-person tent, green — replacement for damaged pole set.",
        "formId": "string",
        "buttonStyle": "default",
        "layout": "scroll",
        "actions": [
          {
            "label": "Replacement tent pole set"
          }
        ],
        "buttons": [
          {
            "label": "Replacement tent pole set",
            "value": "49.00",
            "href": "https://example.com/webhooks/stateset",
            "target": "_self"
          }
        ],
        "fields": [
          {
            "name": "Two-Person Tent",
            "label": "Replacement tent pole set",
            "type": "standard",
            "placeholder": "string",
            "required": true,
            "options": []
          }
        ],
        "submitLabel": "string",
        "headline": "Replacement tent pole set",
        "subhead": "string",
        "products": [
          {
            "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "title": "Replacement tent pole set",
            "price": "49.00",
            "image": "https://cdn.example.com/products/tent-2p.jpg",
            "url": "https://example.com/webhooks/stateset",
            "description": "Two-person tent, green — replacement for damaged pole set.",
            "whyItMatches": "string",
            "rating": 1.5,
            "reviewCount": 1,
            "badges": [],
            "isUpsell": true,
            "actions": [],
            "variantOptions": [],
            "variantSelectionLabel": "string",
            "variantSelectionPlaceholder": "string",
            "variantSelectionRequired": true,
            "variantDisplay": "select",
            "selectedVariantId": "string",
            "selectedVariantLabel": "string",
            "complementaryProducts": [],
            "complementaryHeadline": "string",
            "complementaryText": "string",
            "continueShoppingAfterAdd": true
          }
        ],
        "autoAction": {
          "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
          "type": "add_to_cart",
          "productId": "string",
          "quantity": 2,
          "expiresAt": "2026-08-31T14:22:05Z"
        },
        "orders": [
          {
            "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "name": "Two-Person Tent",
            "amount": "49.00",
            "status": "pending",
            "trackingUrl": "string",
            "lineItems": [],
            "actions": []
          }
        ]
      },
      "attachments": [
        {
          "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
          "name": "Two-Person Tent",
          "size": 1,
          "type": "standard",
          "dataUrl": "string",
          "previewUrl": "string",
          "url": "https://example.com/webhooks/stateset"
        }
      ],
      "toolCalls": [
        {
          "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
          "name": "Two-Person Tent",
          "arguments": {},
          "result": null,
          "status": "running"
        }
      ],
      "sources": [
        {
          "id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
          "title": "Replacement tent pole set",
          "url": "https://example.com/webhooks/stateset",
          "snippet": "string"
        }
      ],
      "suggestions": [
        "string"
      ],
      "thinking": "string",
      "reaction": "up",
      "feedbackComment": "string",
      "feedbackAt": "2026-08-31T14:22:05Z",
      "authorName": "string",
      "operatorEvent": "joined"
    }
  ],
  "escalated": true
}