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Welcome to StateSet

“StateSet is pioneering a new era of autonomous business operations, powered by intelligent agents. It’s the most significant advancement in enterprise software in decades, and we’re excited to build that future.” — Dom Steil, Founder & CEO, StateSet

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The Future of Work is Autonomous

Imagine a world where your business operates with the efficiency of a Formula 1 pit crew—every process optimized, every decision data-driven, and every interaction seamlessly orchestrated. This isn’t science fiction. It’s StateSet. We’re not just building another automation tool. We’re creating an entirely new paradigm for how businesses operate—one where AI agents work alongside humans to eliminate friction, accelerate growth, and unlock unprecedented scale.

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What is StateSet?

StateSet is an AI-powered, agentic operating system that transforms how businesses run. Think of it as the autonomous nervous system for your company—continuously learning, adapting, and optimizing every aspect of your operations.

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The StateSet Difference

Beyond Automation

While others automate tasks, we create intelligent agents that think, learn, and act autonomously

Unified Intelligence

One platform that understands your entire business, not just isolated processes

Exponential Scale

Grow 10x without growing headcount—let AI agents handle the complexity

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Why StateSet? Why Now?

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The Problem with Traditional Business Software

Today’s businesses are drowning in complexity:
  • Fragmented Systems: Average enterprise uses 130+ SaaS apps
  • Manual Processes: 60% of employee time spent on repetitive tasks
  • Scaling Friction: Growing means exponentially more complexity
  • Decision Lag: Critical insights buried in data silos

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The StateSet Solution

We’ve reimagined business operations from first principles:

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Introducing iCommerce

StateSet is the iCommerce company—the leader in intelligent, autonomous commerce operations. iCommerce sets the standard for how modern brands run operations with AI-native agents and a unified engine. Learn more on the iCommerce page.
  • Intelligent: self-learning agents that drive outcomes, not rules
  • Integrated: one engine across front office, back office, and data
  • Instant: real-time, autonomous execution across orders, inventory, returns, and CX
  • Invisible: complexity disappears so teams focus on strategy
  • Iterative: the system improves with every transaction
  • Impactful: measurable value with outcome-based pricing

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Our Vision: The Autonomous Enterprise

We believe every business should operate like a tech giant—with the intelligence, speed, and scale that only software can provide. StateSet makes this possible by:

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1. Autonomous Agents, Not Just Automation

Our AI agents don’t just follow scripts—they understand context, make decisions, and improve continuously. They’re like having a team of experts working 24/7, getting smarter every day.

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2. Unified Operations Platform

No more juggling dozens of tools. StateSet provides a single operating system for your entire business—from customer interactions to supply chain management.

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3. Built for the AI Era

While others retrofit AI onto legacy systems, we built StateSet from the ground up for the age of artificial intelligence. Every feature, every API, every workflow is designed for autonomous operation.

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The StateSet Ecosystem

Our platform consists of three powerful, interconnected systems:

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Intelligent Customer Interactions

Transform every customer touchpoint with AI agents that understand, empathize, and resolve:
  • Omnichannel Intelligence: One brain across email, chat, voice, and social
  • Contextual Understanding: Agents that remember past interactions and preferences
  • Proactive Problem Solving: Resolve issues before customers even notice
  • Human-in-the-Loop: Seamless escalation when needed

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Real-World Impact

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By the Numbers

10–15x

Return on investment

90%+

Reduction in ops/BPO costs

40%+

ARR expansion in year 1

24/7

Autonomous operation

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Core Principles

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1. Intelligence First

Every feature starts with a simple question: “How can AI make this smarter?” We don’t just digitize existing processes—we reimagine them for the age of artificial intelligence.

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2. Composable by Design

Like LEGO blocks for business operations. Mix and match capabilities to create exactly what your business needs. No bloat, no compromise.

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3. Developer Love

Built by developers, for developers. Clean APIs, comprehensive SDKs, and documentation that actually helps. Because great developer experience leads to great customer experience.

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4. Continuous Evolution

Your business never stops evolving, neither do we. Weekly releases, constant improvements, and a roadmap driven by real customer needs.

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Who is StateSet For?

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Perfect for Growth-Stage Companies

  • 1M−1M - 100M revenue: Scale without the growing pains
  • 10 - 500 employees: Do more with your existing team
  • High growth ambitions: Remove the ceiling on your potential

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Ideal Use Cases

  • Automate order management end-to-end
  • AI-powered customer support
  • Predictive inventory management
  • Dynamic pricing optimization

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Getting Started is Simple

Sign Up

Create your StateSet account in 30 seconds. No credit card required.

Connect Your Systems

One-click integrations with your existing tools. We play nice with everyone.

Deploy Your First Agent

Choose from pre-built templates or customize your own. Live in minutes.

Watch the Magic

See immediate impact as agents start optimizing your operations.

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Your First Agent in 5 Minutes

import { StateSetClient } from 'stateset-node';

const client = new StateSetClient({ 
  apiKey: process.env.STATESET_API_KEY 
});

// Create an intelligent support agent
const agent = await client.agents.create({
  name: 'Customer Success AI',
  role: 'Senior Support Specialist',
  goals: [
    'Resolve customer issues quickly',
    'Identify upsell opportunities',
    'Collect product feedback'
  ],
  capabilities: ['order_lookup', 'modify_subscription', 'issue_refund']
});

// Deploy and watch it work
await agent.deploy();

// That's it! Your AI agent is now handling customer inquiries

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Join the Autonomous Revolution

Outcome-based pricing aligns our revenue with the results we deliver. Brands pay for successfully executed autonomous outcomes, not seats.

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Pricing That Scales With You

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Ready to Transform Your Business?

Start Building

Deploy your first agent in minutes with our quickstart guide

Book a Demo

See StateSet in action with a personalized demo

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Resources & Community

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Learn

  • 📚 Documentation: Comprehensive guides and API references
  • 🎓 StateSet Academy: Free courses on autonomous operations
  • 📰 Blog: Latest insights on AI and automation

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Connect

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Support