Find your starting point
Launch a support agent
Choose a template, add a policy source, and verify your first customer answers in ResponseCX.
Build with the Rust engine
Create an order and check inventory locally. No hosted API key required.
Connect your AI assistant
Use MCP to inspect your workspace, configure agents, and manage workflows.
Trial an operational workflow
Replay helpdesk tickets and review the resulting drafts before live routing.
Choose how to build
Use the app for guided setup, embed commerce in your application, or connect through REST and MCP. Each hosted service has its own credentials and setup path.- In the app
- In your code
- With your agent
Create a support agent in ResponseCX, add a policy source, and test three customer questions.
Bring workspace access, a current policy, and someone who can review the answers.Start the support-agent walkthrough →
01 · CONNECTVerify the workspace
Confirm identity, source data, and access.
02 · EXECUTERun one bounded task
Test an answer, replay a ticket, or inspect an order.
03 · VERIFYKeep the evidence
Check the result and save its IDs before expanding.
Build a complete workflow
These guides connect individual API calls into a task you can verify end to end.Resolve an order-status request
Follow a customer question through order lookup, a decision and an operational response.
Sync Shopify and NetSuite
Configure the integration and inspect its sync results.
Run a durable workflow
Start an automation and follow its execution through the Temporal Engine.
Verify a refund decision
Define a policy, inspect the verdict, and verify the approval before executing an action.
Explore the services
Get unblocked
- A request fails: compare the service host and header, then read the error guide.
- A host is unavailable: check the timestamped host status report.
- You need help: use the support checklist to share a reproducible request.
- You are evaluating StateSet: read Why StateSet and the architecture overview.
- You are returning after an update: check the documentation changelog.