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What are Sources?

In ResponseCX, a Source is a location where your Agents can retrieve information to answer user questions. A source can be a website, a document, or a knowledge base. By providing sources, you can equip your agents with the specific knowledge they need to be effective.

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Creating a Source

You can create a source through the Response_CX dashboard or using the SDK.

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Using the Dashboard

  1. Navigate to the Sources section of the ResponseCX dashboard.
  2. Click the Add New Source button.
  3. Fill in the source’s details. For example:
    • Name: A descriptive name for your source (e.g., “Public Website”).
    • Description: A brief summary of what the source contains.
    • Type: The type of source, such as Website, Document, or Knowledge Base.
    • URI: The location of the source, like a URL for a website or a path to a document.
  4. Click Add Source to create the source.

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Using the SDK

Here’s how to create a source using the Node.js SDK. 
// The 'stateset' object should be initialized with your API key.
// Please refer to the official Stateset SDK documentation for initialization details.
// For example:
// const stateset = new Stateset({ apiKey: "YOUR_API_KEY" });

const source = await stateset.sources.create({
  name: "My API-created Source",
  description: "Documentation website.",
  type: "Website",
  uri: "https://docs.example.com",
});

console.log("Source created:", source);

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Managing Sources

You can list, update, and delete your sources.

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Listing Sources

Retrieve a list of all your sources via the SDK. 
const sources = await stateset.sources.list();
console.log(sources);

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Updating a Source

You can update a source’s properties from the dashboard or through the SDK.

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Using the Dashboard

  1. In the Sources list, click the Update button for the source you want to modify.
  2. Change the desired fields.
  3. Click Save.

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Using the SDK

const updatedSource = await stateset.sources.update({
  id: source.id,
  name: "Updated Source Name",
});

console.log("Source updated:", updatedSource);

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Deleting a Source

You can delete a source from the dashboard or via the SDK. 
await stateset.sources.delete({ id: source.id });
console.log("Source deleted.");

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Next Steps

After creating a source, you can associate it with an Agent to give that agent access to the information within the source.
  • Connect to an Agent: Learn how to link this source to one of your agents.
  • Explore different source types: Investigate how to use other source types, like documents or knowledge bases.
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