Create Case
Create a new case record for tracking issues or requests
POST
This endpoint requires authentication with
cases:write permission.Request Parameters
string
required
The name or title of the case
string
required
Detailed description of the case or issue
string
Optional custom case number (auto-generated if not provided)
string
default:"new"
Initial status of the case. Options:
new, in_progress, resolved, closedstring
default:"medium"
Priority level. Options:
low, medium, high, urgentstring
required
ID or name of the person submitting the case
string
ID or name of the assigned resolver (can be assigned later)
Response
string
Unique identifier for the newly created case
string
The name or title of the case
string
Detailed description of the case
string
Assigned case number
string
Current status of the case
string
Priority level of the case
string
Submitter of the case
string
Assigned resolver (if any)
string
Timestamp when the case was created
string
Timestamp when the case was last updated