POST
/
v1
/
cases
curl --location --request POST 'https://api.stateset.com/v1/cases' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <token>' \
--data-raw '{
    "caseName": "Network Connectivity Issue",
    "description": "Customer unable to connect to WiFi",
    "priority": "high",
    "submitter": "user_123"
}'

{
  "id": "case_001",
  "caseName": "Network Connectivity Issue",
  "description": "Customer unable to connect to WiFi",
  "caseNumber": "CASE-20240101-001",
  "caseStatus": "new",
  "priority": "high",
  "submitter": "user_123",
  "resolver": null,
  "createdDate": "2024-01-01T12:00:00Z",
  "updatedDate": "2024-01-01T12:00:00Z"
}
This endpoint requires authentication with cases:write permission.

​
Request Parameters

​
caseName
string
required
The name or title of the case
​
description
string
required
Detailed description of the case or issue
​
caseNumber
string
Optional custom case number (auto-generated if not provided)
​
caseStatus
string
default:"new"
Initial status of the case. Options: new, in_progress, resolved, closed
​
priority
string
default:"medium"
Priority level. Options: low, medium, high, urgent
​
submitter
string
required
ID or name of the person submitting the case
​
resolver
string
ID or name of the assigned resolver (can be assigned later)

​
Response

​
id
string
Unique identifier for the newly created case
​
caseName
string
The name or title of the case
​
description
string
Detailed description of the case
​
caseNumber
string
Assigned case number
​
caseStatus
string
Current status of the case
​
priority
string
Priority level of the case
​
submitter
string
Submitter of the case
​
resolver
string
Assigned resolver (if any)
​
createdDate
string
Timestamp when the case was created
​
updatedDate
string
Timestamp when the case was last updated
curl --location --request POST 'https://api.stateset.com/v1/cases' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer <token>' \
--data-raw '{
    "caseName": "Network Connectivity Issue",
    "description": "Customer unable to connect to WiFi",
    "priority": "high",
    "submitter": "user_123"
}'

{
  "id": "case_001",
  "caseName": "Network Connectivity Issue",
  "description": "Customer unable to connect to WiFi",
  "caseNumber": "CASE-20240101-001",
  "caseStatus": "new",
  "priority": "high",
  "submitter": "user_123",
  "resolver": null,
  "createdDate": "2024-01-01T12:00:00Z",
  "updatedDate": "2024-01-01T12:00:00Z"
}