This endpoint cancels a shipment and voids the shipping label. Refunds are processed automatically based on carrier policies.
Authentication
This endpoint requires a valid API key with shipments:write
permissions.
Authorization: Bearer YOUR_API_KEY
Path Parameters
The unique identifier of the shipment to cancel
Request Body
Cancellation reason: “order_cancelled”, “incorrect_address”, “changed_shipping_method”, “duplicate”, “other”
Additional notes about the cancellation
Response
Returns the cancelled shipment with refund information.
curl --location --request POST 'https://api.stateset.com/v1/shipments/ship_0901f083-aa1c-43c5-af5c-0a9d2fc64e30/cancel' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer YOUR_API_KEY' \
--data-raw '{
"reason": "order_cancelled",
"notes": "Customer requested cancellation before shipment"
}'
{
"id": "ship_0901f083-aa1c-43c5-af5c-0a9d2fc64e30",
"object": "shipment",
"status": "cancelled",
"cancelled_at": "2024-01-19T17:00:00Z",
"cancellation": {
"reason": "order_cancelled",
"notes": "Customer requested cancellation before shipment",
"cancelled_by": "user_123"
},
"refund": {
"status": "processed",
"amount": 1250,
"currency": "USD",
"processed_at": "2024-01-19T17:00:15Z",
"reference": "REF-SHIP-001"
},
"tracking_number": "1Z999AA10123456784",
"carrier": "ups",
"metadata": {
"cancellation_reference": "CANCEL-2024-001"
}
}