Create Response
This endpoint creates a new response from the agent
Body
This is the unique identifier for the response
This is the unique identifier for the ticket url.
This is the unique identifier for the channel
This is the customer message.
This is the agent response.
This is the reported condition of the return.
This is whethere the message added the agent_take_over tag.
This is whether the request was served by an agent.
This is the org_id of the response.
This is the created date of the response.
This is the ticket id of the response.
This is the function call of the response.
This is the workflow id of the response.
Response
The ID provided in the data tab may be used to identify the return
The ticket url provided in the data tab may be used to identify the return
The channel provided in the data tab may be used to identify the return
The customer message provided in the data tab may be used to identify the return
The agent response provided in the data tab may be used to identify the return
The rating provided in the data tab may be used to identify the return
The agent take over provided in the data tab may be used to identify the return
The served by agent provided in the data tab may be used to identify the return
The org id provided in the data tab may be used to identify the return
The created date provided in the data tab may be used to identify the return
The ticket id provided in the data tab may be used to identify the return
The function call provided in the data tab may be used to identify the return
The workflow id provided in the data tab may be used to identify the return