GET
/
v1
/
response
/
:id
curl --location --request GET 'https://api.stateset.com/v1/response/retrieve' \
--header 'Content-Type: application/json' \
--header 'Authorization: Token <token>' \
--data-raw '{
    "id": "res_1NXWPnCo6bFb1KQto6C8OWvE",
}'
{
    "response": [
        {
            "id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30",
            "ticket_url": "https://api.stateset.com/v1/ticket",
            "channel": "Email",
            "customer_message": "I would like to cancel my order",
            "agent_response": "Your order has been cancelled. Thank you!",
            "rating": "5",
            "agent_take_over": false,
            "served_by_agent": true,
            "org_id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30",
            "created_date": "2023-06-28T19:34:59.189838+00:00",
            "ticket_id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30",
            "function_call": "cancel-order",
            "workflow_id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30"
        },
    ]
}  

Body

id
string
This is the id of the response.

Response

id
string
The ID provided in the data tab may be used to identify the return
ticket_url
string
The ticket url provided in the data tab may be used to identify the return
channel
string
The channel provided in the data tab may be used to identify the return
customer_message
string
The customer message provided in the data tab may be used to identify the return
agent_response
string
The agent response provided in the data tab may be used to identify the return
rating
string
The rating provided in the data tab may be used to identify the return
agent_take_over
boolean
The agent take over provided in the data tab may be used to identify the return
served_by_agent
boolean
The served by agent provided in the data tab may be used to identify the return
org_id
string
The org id provided in the data tab may be used to identify the return
created_date
string
The created date provided in the data tab may be used to identify the return
ticket_id
string
The ticket id provided in the data tab may be used to identify the return
function_call
string
The function call provided in the data tab may be used to identify the return
workflow_id
string
The workflow id provided in the data tab may be used to identify the return
curl --location --request GET 'https://api.stateset.com/v1/response/retrieve' \
--header 'Content-Type: application/json' \
--header 'Authorization: Token <token>' \
--data-raw '{
    "id": "res_1NXWPnCo6bFb1KQto6C8OWvE",
}'
{
    "response": [
        {
            "id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30",
            "ticket_url": "https://api.stateset.com/v1/ticket",
            "channel": "Email",
            "customer_message": "I would like to cancel my order",
            "agent_response": "Your order has been cancelled. Thank you!",
            "rating": "5",
            "agent_take_over": false,
            "served_by_agent": true,
            "org_id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30",
            "created_date": "2023-06-28T19:34:59.189838+00:00",
            "ticket_id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30",
            "function_call": "cancel-order",
            "workflow_id": "0901f083-aa1c-43c5-af5c-0a9d2fc64e30"
        },
    ]
}