StateSet Knowledge Base enables your AI agents to access and utilize structured information effectively. By creating comprehensive knowledge bases, your agents can provide accurate, consistent, and contextual responses based on your organization’s specific information, policies, and procedures.
A Knowledge Base in StateSet is a collection of structured documents, FAQs, policies, and procedures that AI agents can search and reference when responding to queries. It serves as the “brain” of your AI system, ensuring responses are grounded in your specific business context.