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Documentation Index

Fetch the complete documentation index at: https://docs.stateset.com/llms.txt

Use this file to discover all available pages before exploring further.

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Set up ResponseCX

Use ResponseCX to automate customer operations with AI agents and deterministic workflows.

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Prerequisites

  • StateSet account with API access
  • ResponseCX enabled for your workspace
  • Access to commerce/CX integrations

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Connect ResponseCX and run your first flow

  1. Connect your commerce and CX integrations.
  2. Configure agent settings and policies.
  3. Run a test workflow (returns or order status).
  4. Review results and traceability in the console.
Start with read-only workflows before enabling write actions.

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Verify the result

Confirm that the agent can retrieve customer context and return a response in a test conversation.

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Troubleshooting

  • No context returned: Verify integration credentials and permissions.
  • Agent errors: Check rate limits and policy configuration.