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ACP Overview

The Agentic Commerce Protocol (ACP) lets AI agents place orders into your commerce stack with a single, deterministic API call.

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What ACP Enables

  • Conversational commerce across ChatGPT, Claude, and custom agents
  • Automated purchasing and reorders
  • Unified API across channels and assistants

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High-Level Flow

  1. Agent collects customer intent and order details
  2. Agent submits an ACP order request
  3. The Sync Server validates and routes the order
  4. Downstream systems (fulfillment/ERP) receive the order

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Core Components

  • ACP API: Order submission endpoints
  • Sync Server: Validation, routing, and orchestration
  • Fulfillment/ERP: Execution and tracking