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Start with the workflow trial or the platform MCP walkthrough for onboarding, accelerator status, and first-value checks. Manage a brand’s response-automation config from Claude. The MCP server is the already-running engine API — there is no separate process to deploy. The transport is POST-only; GET returns 405 and compliant clients fall back to POST. Auth supports per-brand API keys and configured OAuth access. Use a connection scoped to the intended tenant and operations; reserve global admin credentials for platform administration. Inspect the tools and input schemas exposed by your actual connection.

Tools

apply_config requires a change_note and expected_config_version for optimistic concurrency — so two people editing the same brand can’t silently overwrite each other.

Onboarding and operating tools

Use the HTTP transport for operations that delegate to REST handlers; those tools are not available through local mcp-stdio. Tool availability remains subject to authorization. For unattended config changes, set require_golden_pass: true on apply_config and stop on failed evaluations or version conflicts. Activating a shadow brand does not switch it to live routing. See the trial walkthrough. Follow Your First Workflow Configuration Change for candidate validation, evaluation, full-object apply, and independent read-back.

The natural loop

get_brand_scorecard is what makes this more than a text editor. Reading approval and escalation rates before proposing a change means the model is tuning against observed behavior rather than guessing at a threshold.

1. Mint a per-brand API key

The plaintext token is returned once. Store it securely — it cannot be retrieved later, only revoked and reissued.

2. Connect from Claude

Claude Code

Then in a session:
List the brands I can access. For the brand I select, read its config, scorecard, and recent runs. Propose one improvement supported by that evidence; do not apply it or change routing.

Claude Desktop

Bridge the remote HTTP server to stdio:

Scoping

Prefer a per-brand key over an admin key. The brand key confines every tool call to that brand’s tenant, so a mistaken apply_config cannot reach another customer’s configuration.
Last modified on September 20, 2026